BENEFITS
As part of our program, you will have access to exclusive benefits and redemption opportunities that have earned us dozens of accolades. Our remarkably valuable currency, Starpoints®, will transform your loftiest travel and entertainment dreams into rich reality, from free nights at some of the most enchanting hotels on earth to many other travel, merchandise and once-in-a-lifetime entertainment rewards.
Preferred Guest. Welcome To A World Of Award Winning Benefits.
While Preferred Guest® is the program's base tier, it is anything but basic. It provides entrée to a rich and fulfilling world of extraordinary travel and entertainment experiences.
- At the Preferred level, you will earn 2 Starpoints per every eligible dollar spent at over 1000 of Starwood's participating properties.
- Redeem Starpoints for a host of extraordinary rewards, including free nights and airline tickets. With our no blackouts policy, if there is a standard room available, or a flight available through our SPG Flights program, it's yours.
- Starpoints never expire as long as you have Starpoints activity at least once every 12 months.
Gold Preferred. Faster Free Nights. Elite Preferences. Good As Gold.
The road to Gold status is easy. Simply enjoy a stay at Starwood Preferred Guest participating properties at least 10 times (or 25 nights) in a calendar year-a rewarding experience in itself. As a Gold Preferred® member, you earn an enviable position in the program, with the right to earn more Starpoints® and access to a luxurious list of exclusive elite privileges.
- Earn Free Night Awards faster. Increase your rewards to 3 Starpoints for every eligible U.S. dollar spent -- a 50% bonus over Preferred Guests.
- Enhanced Rooms. Rather than redeeming Starpoints for a better room, you're entitled to an automatic room upgrade at check-in when one is available. An enhanced room includes rooms on higher floors, corner rooms, newly renovated rooms, or rooms with preferred views1.
- 4 p.m. late checkout, when available2.
- Gold Preferred Guest® special customer service telephone. Access number for reservations and information: 888-625-4990
- Check-cashing privileges up to $3003.
Platinum Preferred. Welcome To The Inner Circle, The Ultimate In Prestige.
Stay 25 times (or 50 nights) in a calendar year and achieve Platinum Preferred Guest® status, which offers the program's greatest range of privileges. With our highest tier of membership, you'll enjoy personalized attention and unparalleled rewards at an extraordinary collection of hotels and resorts worldwide as well as exceptional elite status enhancements.
- Earn Free Night Awards faster. Increase your rewards to 3 Starpoints for every eligible U.S. dollar spent -- a 50% bonus over Preferred Guests.
- Platinum ConciergeSM. Receive unparalleled personalized service, from making reservations, requesting upgrades, redeeming awards and booking everything from opera tickets and baby sitters to getting information on local restaurants and sights: 888-625-4991
- Our Best Rooms. Expect automatic upgrades at check-in, including Standard Suites1.
- 4 p.m. late checkout, when available2.
- Complimentary In-Room Internet Access.3 New
- Complimentary Access to the hotel gym and Executive and Club Level lounge at Westin, Le Méridien and Sheraton hotels and resorts where applicable.
- Complimentary welcome gift upon arrival.
- Guaranteed room availability4.
- Check-cashing privileges up to $3005.
- No blackouts applies to standard rooms only. Starpoints required for a free night range from 2,000 Starpoints for a weekend night in a standard room at a Category 1 hotel to 35,000 Starpoints for any night in a standard room at many Category 7 hotels. Category 7 properties that are all suites or villas require a higher Starpoint redemption.
- 5,000 Starpoints® bonus is awarded only when 20,000 Starpoints are transferred as part of the same transaction and is based on airlines with a 1 Starpoint® to 1 mile conversion rate; equivalent bonus will be awarded in accordance with other airline conversion rates. A domestic ticket includes airfare only. Fees, taxes, and terms and conditions vary by airline. For a list of participating airlines, transfer ratios and full program details, go to www.spg.com. Participating airlines and transfer ratio are subject to change. Check with your frequent flyer program for details on redemption of airline miles.
- Cash & Points required range from $25 and 1,200 Starpoints at a participating Category 1 property in Asia Pacific, the U.S., and Canada to $150 and 8,000 Starpoints at a participating Category 6 property. Offer is valid only at properties participating in the promotion. Cash & Points is offered at Category 1 and 2 hotels in Asia Pacific, the U.S., and Canada only. Cash & Points is not offered at Category 7 hotels. Black-out dates may apply. Rooms are for single or double occupancy; charges may apply for additional guests. Guest is responsible for all taxes and service charges affiliated with the award reservation. The USD cash component of this award is as listed. The USD amount will be converted to local currency when it is posted to the guest's folio.
- Number of Starpoints required for upgrade are per room/per night and range from 1,000 Starpoints for a room upgrade at a Category 1 property to 2,750 Starpoints for a room upgrade at a Category 7 property and 3,000 Starpoints for a suite upgrade at a Category 1 property to 35,000 Starpoints for a suite upgrade at a Category 7 property. Upgrade types may include larger rooms, a Club Room, Westin Guest Office ®, Corporate Club Room, Smart Room, a room on a floor that may include Club Lounge Services or Concierge Services, suites, or a room based on type of view or floor within the hotel. Types of rooms available varies by property. Category of upgrades and Starpoints needed for an upgrade are determined by each property and are subject to availability.
- The free night offered with any Fifth Night Free Award applies only to the fifth consecutive night within the same stay and the same room for which that award was ordered. There will be no Starpoints refund or free night credit for any unused portion of a Fifth Night Free Award.
- 50% Off Regular Rack Rates awards are subject to availability and are valid for a stay of five nights or less.
- Members can redeem 60,000 Starpoints for 50,000 airline miles and five nights at a Category 3 property, or 70,000 Starpoints for 50,000 airline miles and five nights at a Category 4 hotel or resort. Nights & Flights redeemed must be made by calling your local Customer Contact Center at least 30 business days prior to the arrival date. This award is only offered with airlines with a 1 Starpoint to 1 Airline mile transfer ratio.
- Discount is off of rack rate at participating resorts, based on availability at the time of reservation. Advance reservations are required.
- Available in US only. To be eligible to receive 10,000 bonus Starpoints, you must make your first purchase with the Starwood Preferred Guest® Credit Card within one year of Card approval. Bonus Starpoints are for first-time Starwood Preferred Guest Credit Cardmembers only.